HelpCrunch success stories https://helpcrunch.com/case Thu, 13 Mar 2025 14:10:42 +0000 en-US hourly 1 https://helpcrunch.com/case/wp-content/uploads/2022/01/260x260-150x150.png HelpCrunch success stories https://helpcrunch.com/case 32 32 How an EdTech platform Mathema began processing 5 times more queries thanks to automation and AI https://helpcrunch.com/case/mathema-me-eng/ https://helpcrunch.com/case/mathema-me-eng/#respond Fri, 22 Mar 2024 13:59:37 +0000 https://helpcrunch.com/case/?p=1469 Categories: EdTech5000 students are studying simultaneously on the Mathema platform, with over 600 tutors working in Ukraine and abroad. They conduct approximately 30,000 individual online math lessons every month. With a large base of internal […]

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]]> https://helpcrunch.com/case/mathema-me-eng/feed/ 0 How Polis.ua Handles over 2,000 Queries in a Month with the HelpCrunch Multichannel Live Chat https://helpcrunch.com/case/polis-ua-en/ https://helpcrunch.com/case/polis-ua-en/#respond Mon, 26 Jun 2023 14:11:08 +0000 https://helpcrunch.com/case/?p=1453 Categories: Live ChatPolis.ua is an online financial supermarket, a nationwide service for comparing and ordering the best insurance and financial products in Ukraine. During 2022-2023, the company utilizes HelpCrunch – a platform for lightning-fast customer […]

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]]> https://helpcrunch.com/case/polis-ua-en/feed/ 0 How Maidily Improved Their Support and Grew the Number of Clients With the Reliable Tools by HelpCrunch https://helpcrunch.com/case/maidily/ https://helpcrunch.com/case/maidily/#respond Mon, 13 Dec 2021 17:14:51 +0000 https://helpcrunch.com/case/?p=1235 Categories: SaaSIt’s been a year since Maidily became a customer of HelpCrunch. During this time the company has been constantly evolving and gaining new сlients. We decided to reach out to Maidily CEO Mony Gueorguiev […]

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]]> https://helpcrunch.com/case/maidily/feed/ 0 How Tribal Habits Uses Live Chat to Stay Customer-Centric and Build Close Customer Relationships https://helpcrunch.com/case/tribal-habits/ https://helpcrunch.com/case/tribal-habits/#respond Thu, 28 Oct 2021 09:45:50 +0000 https://helpcrunch.com/case/?p=1213 Categories: SaaSThe common knowledge is that live chat is a great customer service channel that helps businesses answer clients’ questions in real time. However, businesses small and large often overlook its other use cases. Tribal […]

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]]> https://helpcrunch.com/case/tribal-habits/feed/ 0 How SE Ranking Increased Their Customer Support Productivity by 40% https://helpcrunch.com/case/seranking/ https://helpcrunch.com/case/seranking/#respond Sat, 26 Dec 2020 10:01:00 +0000 https://helpcrunch.com/case/?p=637 Categories: SEO HelpCrunch enabled us to manage our customer support and email automation via one platform which led to improving customer support performance by 40%. Valery Kurilov, CEO @ SE Ranking Business owners became accustomed […]

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]]> https://helpcrunch.com/case/seranking/feed/ 0 How Tap My Back Elevated Their Customers’ Engagement Levels with HelpCrunch’s Robust Toolset https://helpcrunch.com/case/tap-my-back/ https://helpcrunch.com/case/tap-my-back/#respond Mon, 14 Dec 2020 23:59:00 +0000 https://helpcrunch.com/case/?p=1189 Categories: Human resourcesBased in Portugal, Tap My Back is an employee engagement software that helps organizations create a continuous feedback culture to improve engagement in the workplace. With more than 1000 monthly active users on […]

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]]> https://helpcrunch.com/case/tap-my-back/feed/ 0 How Rekola Built Seamless In-App Customer Service with HelpCrunch and Scored Excellent Reviews https://helpcrunch.com/case/rekola/ https://helpcrunch.com/case/rekola/#respond Sun, 06 Dec 2020 14:51:00 +0000 https://helpcrunch.com/case/?p=1166 Categories: TravelRekola is a bike-sharing company that was established in 2011 in the Czech Republic as a community project. By 2021, it grew to an international organization offering bike-sharing stations in 4 cities across the […]

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]]> https://helpcrunch.com/case/rekola/feed/ 0 How Fitlap Earns €14,8 on Each €1 Spent on HelpCrunch https://helpcrunch.com/case/fitlap/ https://helpcrunch.com/case/fitlap/#respond Fri, 03 Jan 2020 15:53:00 +0000 https://helpcrunch.com/case/?p=883 Categories: Health1380% Return on Investment (ROI) 98% CustomerSatisfaction Rate 30% AverageEmail Open Rate Fitlap is an app that provides meal plans based on body types and personal preferences. Basically, you sign up for Fitlap, specify […]

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]]> https://helpcrunch.com/case/fitlap/feed/ 0 How Invisible.io Increased the Number of Support Chats by 32% with HelpCrunch https://helpcrunch.com/case/invisible/ https://helpcrunch.com/case/invisible/#respond Sun, 24 Jun 2018 10:48:49 +0000 https://helpcrunch.com/case/?p=754 Categories: SaaSSo, I’m in the middle of interviewing a candidate for our position of a content marketer. Naturally, I’m asking all kinds of questions about her previous experience. Her last job was at some company […]

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