Evelina Carillo, Author at The HelpCrunch blog https://helpcrunch.com/blog/author/evelyn-carrillo/ We write about all the latest trends and evergreen practices in customer service, marketing, and sales. Wed, 05 Mar 2025 18:15:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://helpcrunch.com/blog/wp-content/uploads/2018/02/260x260-150x150.png Evelina Carillo, Author at The HelpCrunch blog https://helpcrunch.com/blog/author/evelyn-carrillo/ 32 32 How to Build an Active Customer Community for Retention and Growth https://helpcrunch.com/blog/customer-community/ https://helpcrunch.com/blog/customer-community/#respond Mon, 08 Apr 2024 14:16:25 +0000 https://helpcrunch.com/blog/?p=16943 In a competitive business landscape, connecting with your customer base in a regular, relevant, and authentic way is paramount to success. Creating an active support community is a fantastic way to achieve this. A thriving […]

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]]> https://helpcrunch.com/blog/customer-community/feed/ 0 How to Build an Effective Customer Feedback Loop https://helpcrunch.com/blog/customer-feedback-loop/ https://helpcrunch.com/blog/customer-feedback-loop/#respond Thu, 08 Feb 2024 16:13:22 +0000 https://helpcrunch.com/blog/?p=16656 Have you ever wondered why some businesses just nail it when understanding their customers? It’s like they have a direct line to what we’re thinking. The key might be a little something called a customer […]

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]]> https://helpcrunch.com/blog/customer-feedback-loop/feed/ 0 8 Best Practices in Dealing With Negative Customer Reviews https://helpcrunch.com/blog/best-practices-in-dealing-with-negative-customer-reviews/ https://helpcrunch.com/blog/best-practices-in-dealing-with-negative-customer-reviews/#respond Fri, 27 Oct 2023 09:40:00 +0000 https://helpcrunch.com/blog/?p=15741 You’ve got to have thick skin to run a business. Customers will often share their thoughts with you. When feedback is good, it can give you and your team a boost—people love your products!  That […]

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]]> https://helpcrunch.com/blog/best-practices-in-dealing-with-negative-customer-reviews/feed/ 0 5 Types of Customer Feedback: How to Gather, Process, and Enjoy It https://helpcrunch.com/blog/types-of-customer-feedback/ https://helpcrunch.com/blog/types-of-customer-feedback/#respond Wed, 25 Oct 2023 09:11:39 +0000 https://helpcrunch.com/blog/?p=15723 Different types of customer feedback can be incredibly useful for your business. Not only can it validate what you’re doing right, but it can also pinpoint issues that may need to be addressed and improved. […]

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