Alina Fesenko, Author at The HelpCrunch blog https://helpcrunch.com/blog/author/alina-en/ We write about all the latest trends and evergreen practices in customer service, marketing, and sales. Fri, 11 Apr 2025 22:12:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://helpcrunch.com/blog/wp-content/uploads/2018/02/260x260-150x150.png Alina Fesenko, Author at The HelpCrunch blog https://helpcrunch.com/blog/author/alina-en/ 32 32 Why Your Business Needs Multilingual Customer Support https://helpcrunch.com/blog/multilingual-customer-support-tips/ https://helpcrunch.com/blog/multilingual-customer-support-tips/#respond Fri, 11 Apr 2025 22:07:19 +0000 https://helpcrunch.com/blog/?p=18552 Going global is great, but it also creates a gap if your customer support only speaks one language. Discover some best practices for implementing multilingual support — in this article.

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]]> https://helpcrunch.com/blog/multilingual-customer-support-tips/feed/ 0 11 Proven Ways To Improve Agent Productivity And Performance https://helpcrunch.com/blog/improve-agent-productivity/ https://helpcrunch.com/blog/improve-agent-productivity/#respond Fri, 11 Apr 2025 18:40:13 +0000 https://helpcrunch.com/blog/?p=18511 Efficient support team means better customer service and lower operational costs. Learn 11 proven strategies to making your support agents sharp and adaptable.

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]]> https://helpcrunch.com/blog/improve-agent-productivity/feed/ 0 Hire Customer Service Representatives: A Definitive Guide https://helpcrunch.com/blog/how-to-hire-customer-service-representatives-guide/ https://helpcrunch.com/blog/how-to-hire-customer-service-representatives-guide/#respond Tue, 11 Mar 2025 22:16:12 +0000 https://helpcrunch.com/blog/?p=18273 Customer service standards have a huge influence on brand perception. Get it right, and you have a good shot at maintaining high levels of customer satisfaction and a sense of brand loyalty. Get it wrong, […]

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