In-App Support - The HelpCrunch blog https://helpcrunch.com/blog/category/mobile-sdk/ We write about all the latest trends and evergreen practices in customer service, marketing, and sales. Thu, 13 Mar 2025 11:16:01 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://helpcrunch.com/blog/wp-content/uploads/2018/02/260x260-150x150.png In-App Support - The HelpCrunch blog https://helpcrunch.com/blog/category/mobile-sdk/ 32 32 Top 9 Chat APIs and SDKs for Android & iOS Worth Your Attention https://helpcrunch.com/blog/chat-apis/ https://helpcrunch.com/blog/chat-apis/#comments Thu, 02 Nov 2023 14:34:19 +0000 https://helpcrunch.com/blog/?p=7547 Chatting rules! Seriously though, the world revolves around texting to family, friends, support teams, delivery guys, etc. Come to think of it, we spend almost all of our time on the phones. Let alone the […]

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]]> https://helpcrunch.com/blog/chat-apis/feed/ 1 What is In-App Support? https://helpcrunch.com/blog/in-app-support/ https://helpcrunch.com/blog/in-app-support/#respond Wed, 01 Nov 2023 11:06:00 +0000 https://helpcrunch.com/blog/?p=7689 Mobile app developers are feeling more and more enthusiastic about providing a consistent user experience. What is the burning question for them in this context? Delivering timely help to a customer. There are two teams […]

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]]> https://helpcrunch.com/blog/in-app-support/feed/ 0 The Power of Mobile Customer Engagement: How to Better It in 7 Ways https://helpcrunch.com/blog/mobile-customer-engagement/ https://helpcrunch.com/blog/mobile-customer-engagement/#respond Thu, 05 Oct 2023 15:32:58 +0000 https://helpcrunch.com/blog/?p=11387 Analyze your usual offline shopping spree. How do shops garner your attention? I mean, it mainly revolves around bright windows and signs. What I am saying is what makes you actually step into a store […]

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]]> https://helpcrunch.com/blog/mobile-customer-engagement/feed/ 0 Mobile App Customer Support: 12 Steps to Make It Shine https://helpcrunch.com/blog/mobile-app-support/ https://helpcrunch.com/blog/mobile-app-support/#respond Mon, 02 Oct 2023 10:48:00 +0000 https://helpcrunch.com/blog/?p=6739 Mobile developers usually think about mobile app support only when they start receiving negative feedback and smashing user reviews. That’s when they realize that their users actually do have problems with the app and would […]

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]]> https://helpcrunch.com/blog/mobile-app-support/feed/ 0 The Ultimate Guide to In-App Messaging https://helpcrunch.com/blog/app-messaging/ https://helpcrunch.com/blog/app-messaging/#respond Tue, 19 Sep 2023 17:26:32 +0000 https://helpcrunch.com/blog/?p=9220 Remember the days when people used pigeons to deliver a message? First, it was time-taking. Second, it was highly inconvenient. And third, poor birds. They had to carry wrappers tied to their tiny paws and […]

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]]> https://helpcrunch.com/blog/app-messaging/feed/ 0 In-App Notifications vs. Push Notifications: Can You Tell the Difference? https://helpcrunch.com/blog/in-app-messaging-vs-push-notifications/ https://helpcrunch.com/blog/in-app-messaging-vs-push-notifications/#comments Thu, 07 Sep 2023 16:00:35 +0000 https://helpcrunch.com/blog/?p=12569 How to get through to mobile app users? Sadly, you can’t take a megaphone to convey a message to them 📢 What about emails? They could save the day for a change. However, you have […]

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]]> https://helpcrunch.com/blog/in-app-messaging-vs-push-notifications/feed/ 1 In-App Experience: 10 Takeaways from Top-Rated Mobile Apps https://helpcrunch.com/blog/in-app-experience/ https://helpcrunch.com/blog/in-app-experience/#respond Tue, 04 Apr 2023 14:14:01 +0000 https://helpcrunch.com/blog/?p=14002 Being a vivid mobile user and, obviously, in the picture professionally, I often catch myself thinking: why do most app developers take us, consumers, for granted? They do their technical part – deliver an application […]

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]]> https://helpcrunch.com/blog/in-app-experience/feed/ 0 How to Collect In-App Feedback: Methods and Best Practices https://helpcrunch.com/blog/in-app-feedback/ https://helpcrunch.com/blog/in-app-feedback/#respond Mon, 03 Apr 2023 17:41:43 +0000 https://helpcrunch.com/blog/?p=13974 Let’s be honest, our job, as marketers, managers, and developers, will never end because we have to constantly think about how to surprise a customer more. How to make their experience more pleasant, outstanding, and […]

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