AI & Chatbots - The HelpCrunch blog https://helpcrunch.com/blog/category/chatbot/ We write about all the latest trends and evergreen practices in customer service, marketing, and sales. Wed, 05 Mar 2025 16:16:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://helpcrunch.com/blog/wp-content/uploads/2018/02/260x260-150x150.png AI & Chatbots - The HelpCrunch blog https://helpcrunch.com/blog/category/chatbot/ 32 32 4 Tips on How to Combat Chatbot Security Risks and Threats https://helpcrunch.com/blog/chatbot-security-risks/ https://helpcrunch.com/blog/chatbot-security-risks/#respond Thu, 25 Apr 2024 15:11:51 +0000 https://helpcrunch.com/blog/?p=17005 As AI technology gets increasingly advanced, more and more online companies are starting to use chatbots as part of their customer service package. According to Ipsos research, 68% of people have used automated customer service […]

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]]> https://helpcrunch.com/blog/chatbot-security-risks/feed/ 0 How to Use ChatGPT for Customer Service: Best Practices and Prompts https://helpcrunch.com/blog/chatgpt-for-customer-service/ https://helpcrunch.com/blog/chatgpt-for-customer-service/#respond Thu, 25 Jan 2024 13:53:51 +0000 https://helpcrunch.com/blog/?p=16561 Did you see the news that OpenAI has lifted some bans on military use of ChatGPT? Cool, right? Anyway, thanks to ChatGPT, we’ve got a secret weapon ourselves, too. But more is needed than just […]

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]]> https://helpcrunch.com/blog/chatgpt-for-customer-service/feed/ 0 Chatbot Pricing: How Much Does a Chatbot Cost in 2024? https://helpcrunch.com/blog/chatbot-pricing/ https://helpcrunch.com/blog/chatbot-pricing/#respond Tue, 02 Jan 2024 15:52:58 +0000 https://helpcrunch.com/blog/?p=13796 Budgeting is tough (coming from a person who’s bought four different cardigans just this month). Business budgeting is even more daunting. You can’t just suddenly cut your spendings and order fewer take-outs to make ends […]

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]]> https://helpcrunch.com/blog/chatbot-pricing/feed/ 0 6 Exciting New Chatbot Ideas for Businesses in 2024 https://helpcrunch.com/blog/chatbot-ideas/ https://helpcrunch.com/blog/chatbot-ideas/#respond Wed, 27 Dec 2023 02:30:00 +0000 https://helpcrunch.com/blog/?p=11040 With the rapid development of AI and machine learning, chatbots are an exciting new technology by their essence. What with ChatGPT and its unbelievable wit and helpfulness. Yeah, yeah, chatbots are cool, interesting, and have […]

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]]> https://helpcrunch.com/blog/chatbot-ideas/feed/ 0 10 Best Chatbot APIs Your Business Should Incorporate in 2024 https://helpcrunch.com/blog/chatbot-api/ https://helpcrunch.com/blog/chatbot-api/#respond Tue, 26 Dec 2023 12:33:00 +0000 https://helpcrunch.com/blog/?p=14466 As the HelpCrunch’s CEO and someone who spent years working in the customer service industry, I bet I know the initial intent you had by searching for the “chatbot API“. First, you are looking for […]

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]]> https://helpcrunch.com/blog/chatbot-api/feed/ 0 Chatbot Best Practices: How to Build a Successful Chatbot in 2024 https://helpcrunch.com/blog/chatbot-best-practices/ https://helpcrunch.com/blog/chatbot-best-practices/#respond Wed, 18 Oct 2023 17:30:00 +0000 https://helpcrunch.com/blog/?p=13463 It seems that only yesterday chatbots were something new and unusual and today they are everywhere. In fact, 80% of people have interacted with a chatbot on a certain occasion, and that is something to […]

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]]> https://helpcrunch.com/blog/chatbot-best-practices/feed/ 0 8 Best Chatbots for WordPress to Engage Your Website Visitors https://helpcrunch.com/blog/chatbot-wordpress/ https://helpcrunch.com/blog/chatbot-wordpress/#respond Thu, 31 Aug 2023 16:26:21 +0000 https://helpcrunch.com/blog/?p=11369 Hey! 👋 I am your assistant for today. I dare you to ask me anything – all the answers are around the corner.  I bet you’ve seen such a message (or alike) at least once […]

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]]> https://helpcrunch.com/blog/chatbot-wordpress/feed/ 0 Chatbot Script Examples and Writing Tips for Customer Service https://helpcrunch.com/blog/chatbot-script/ https://helpcrunch.com/blog/chatbot-script/#respond Tue, 22 Aug 2023 10:24:23 +0000 https://helpcrunch.com/blog/?p=12538 If you typed “How to write chatbot scripts” in your search box, you must have recognized the value and benefits a bot is going to bring to your business. Indeed, bots are huge resource savers […]

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]]> https://helpcrunch.com/blog/chatbot-script/feed/ 0 Chatbot Pros and Cons: Which Ones Outweigh? https://helpcrunch.com/blog/chatbot-pros-and-cons/ https://helpcrunch.com/blog/chatbot-pros-and-cons/#respond Mon, 21 Aug 2023 06:00:00 +0000 https://helpcrunch.com/blog/?p=12838 At this point in our lives, it’s hard to estimate the chatbot pros and cons. Let alone the extent to which they have integrated themselves into our lives. That little window that pops up in […]

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