Anastasiia Khlystova, Author at The HelpCrunch blog https://helpcrunch.com/blog/author/anastasiia/ We write about all the latest trends and evergreen practices in customer service, marketing, and sales. Mon, 31 Mar 2025 15:44:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://helpcrunch.com/blog/wp-content/uploads/2018/02/260x260-150x150.png Anastasiia Khlystova, Author at The HelpCrunch blog https://helpcrunch.com/blog/author/anastasiia/ 32 32 Live Chat Button: How to Install It and Talk to Your Customers Today https://helpcrunch.com/blog/live-chat-button/ https://helpcrunch.com/blog/live-chat-button/#respond Fri, 21 Mar 2025 10:30:51 +0000 https://helpcrunch.com/blog/?p=2228 Installing a live chat button is a must if you want to communicate with website visitors the right way. Discover your options.

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]]> https://helpcrunch.com/blog/live-chat-button/feed/ 0 9 Best Knowledge Base Software in 2025 https://helpcrunch.com/blog/best-knowledge-base-software/ https://helpcrunch.com/blog/best-knowledge-base-software/#respond Fri, 07 Feb 2025 12:31:34 +0000 https://helpcrunch.com/blog/?p=3409 Quality help center starts with the best knowledge base software. Check these 9 knowledge base tools to choose the best one in 2025.

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]]> https://helpcrunch.com/blog/best-knowledge-base-software/feed/ 0 Freshdesk vs. Zendesk Battle: Ultimate Comparison for Better Choices https://helpcrunch.com/blog/zendesk-vs-freshdesk/ https://helpcrunch.com/blog/zendesk-vs-freshdesk/#comments Wed, 28 Aug 2024 16:55:15 +0000 https://helpcrunch.com/blog/?p=1559 Which of the two most popular help desk tools is better for you? We've compared their features, prices and more to make your choice easier.

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]]> https://helpcrunch.com/blog/zendesk-vs-freshdesk/feed/ 2 60 SaaS Tools to Help Your Business Grow https://helpcrunch.com/blog/saas-tools/ https://helpcrunch.com/blog/saas-tools/#comments Fri, 09 Aug 2024 17:12:39 +0000 https://helpcrunch.com/blog/?p=1773 One can feel overwhelmed when choosing right instruments for their company. That's why we at HelpCrunch took the liberty to compile this list of must-have SaaS tools for every business.

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]]> https://helpcrunch.com/blog/saas-tools/feed/ 3 21 Zendesk Alternatives and Competitors to Optimize Customer Support https://helpcrunch.com/blog/zendesk-alternatives/ https://helpcrunch.com/blog/zendesk-alternatives/#respond Fri, 02 Aug 2024 18:35:00 +0000 https://helpcrunch.com/blog/?p=3984 Zendesk is an old, solid tool that has been on the market for over a decade. The company holds more than 19% of the help desk market and almost 15% of the live chat market. […]

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]]> https://helpcrunch.com/blog/zendesk-alternatives/feed/ 0 How to Shape a Customer Service Philosophy That Motivates https://helpcrunch.com/blog/customer-service-philosophy/ https://helpcrunch.com/blog/customer-service-philosophy/#respond Fri, 19 Jan 2024 17:27:54 +0000 https://helpcrunch.com/blog/?p=1972 Customer service is often thought of as a dead-pan job to do. Some might even feel like it has nothing in common with real corporate culture and mutual endeavors. Well, it’s pretty much a cliché.  […]

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]]> https://helpcrunch.com/blog/customer-service-philosophy/feed/ 0 Chatbot Pricing: How Much Does a Chatbot Cost in 2024? https://helpcrunch.com/blog/chatbot-pricing/ https://helpcrunch.com/blog/chatbot-pricing/#respond Tue, 02 Jan 2024 15:52:58 +0000 https://helpcrunch.com/blog/?p=13796 Budgeting is tough (coming from a person who’s bought four different cardigans just this month). Business budgeting is even more daunting. You can’t just suddenly cut your spendings and order fewer take-outs to make ends […]

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]]> https://helpcrunch.com/blog/chatbot-pricing/feed/ 0 Interview Question: What Does Customer Service Mean to You? https://helpcrunch.com/blog/what-does-customer-service-mean-to-you/ https://helpcrunch.com/blog/what-does-customer-service-mean-to-you/#comments Fri, 22 Dec 2023 07:21:00 +0000 https://helpcrunch.com/blog/?p=1591 If you’ve been looking for a new job lately, you know the pain of answering all of the same questions over and over again. Where do you see yourself in five years? What are your […]

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]]> https://helpcrunch.com/blog/what-does-customer-service-mean-to-you/feed/ 4 16-Step SaaS Onboarding Checklist to Boost Customer Retention https://helpcrunch.com/blog/client-onboarding-checklist/ https://helpcrunch.com/blog/client-onboarding-checklist/#respond Wed, 20 Dec 2023 18:08:15 +0000 https://helpcrunch.com/blog/?p=4152 If you’ve been in the SaaS business for at least a couple of months, you should already have a pretty good grasp of what your customer onboarding experiences look like. Every touchpoint and every interaction […]

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